Privacy Policy

Last updated: March 15, 2026

We Don't Sell Your Data

Your personal information and certification data is never sold, shared, or rented to third parties.

Secure Passwords

Passwords are encrypted using industry-standard hashing. No one, including our team, can see your password.

Transparent Practices

We're committed to transparency about how we collect, use, and protect your information.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account (name, email address, password)
  • Add certification information (certification names, numbers, dates, documents)
  • Update your profile settings
  • Contact us for support

We also automatically collect certain technical information when you use our service, including IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you important notifications about your certifications (expiration reminders, renewal deadlines)
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal information:

  • Password Protection: Your passwords are hashed using bcrypt and cannot be viewed by anyone, including our team members.
  • Encryption: All data is encrypted in transit using TLS/SSL protocols.
  • Secure Storage: Your data is stored in secure databases with restricted access controls.
  • Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

4. We Do Not Sell Your Data

We never sell, rent, or trade your personal information or certification data to third parties. This includes:

  • Your email address
  • Your certification information
  • Your usage data
  • Any other personal information you provide

We only share information when required by law or to protect our rights and safety.

5. Third-Party Services

We use trusted third-party services to operate our platform:

  • Supabase: For secure database storage and authentication
  • Stripe: For secure payment processing (we never see your full credit card details)
  • Email Services: For sending notifications and support emails

These services are bound by their own privacy policies and security standards.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and all associated data
  • Export your certification data
  • Opt-out of marketing communications (you'll still receive important service notifications)

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze website usage to improve our services

You can control cookies through your browser settings, but this may affect your ability to use certain features of our service.

9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email:privacy@keepmycert.com

We will respond to your inquiry within 30 days.

Trust us with your certifications. Your data is safe and secure.